Shipping policy
Shipping Policy - Zell Wears
At Zell Wears, we are dedicated to delivering your order quickly, safely, and reliably.
Order Processing
All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Shipping Time
Once shipped, orders are typically delivered within 4–10 business days, depending on your location.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery location. From time to time, Zell Wears may offer free shipping promotions.
Order Tracking
After your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as high order volume, customs clearance, or carrier issues. Zell Wears is not responsible for delays caused by shipping carriers.
Incorrect Address
Please make sure your shipping address is correct at checkout. Zell Wears is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
Lost or Stolen Packages
Zell Wears is not responsible for lost or stolen packages marked as delivered. If you experience this issue, please contact the shipping carrier directly.
Contact Us
If you have any questions regarding your order or shipping, feel free to contact our support team. We’re always here to help.
Thank you for choosing Zell Wears.